[Resolved]  Capital First — unnecessary ecs debit from account

Address:Pune, Maharashtra, 411014

I've cleared my capital first loan in august 2016 and for the same i've received no due certificate from capital first.

However, on 29th december capital first deducted 99 rs without any intimation. As i don't have any intimation from capital first and my balance was low in my saving account, ecs got bounce and bank charged me 2 times for ecs return.

This is totally fraud. How can capital first deduct amount from customer's account? I've attached my bank statement to your reference.

I want my money refund.
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Feb 3, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2018
Capital First Customer Care's response
Dear Sir/Madam, we are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com with your loan account number and contact number to address your concern.
Complaint comments 

Comments

My name is usha aeer.
capital first issued me a easy buy card no.4274393 card valid from 07/2017 to 06/2024.
i want to use this card but have no idea.

please help me.

my mobile no.[protected] / [protected]

my email id. is
[protected]@rediffmail.com
Capital First Customer Care's response, Jan 8, 2018
Verified Support
Dear Ms. Usha Aeer, we tried contacting you on your mobile number 99xxxxx74 and 77xxxxxx74, however, we were unable to connect with you. we have sent the final response on your email id viXXXXXXXXom(email id masked for security reasons).
Mclaren Arvind's reply, Feb 23, 2018
am also one of the customers who has been cheated by capital first, i have filed consumer case against them for the illegal debit,

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