Claimed

CARS24 Services Complaints & Reviews

2.6
Last updated May 8, 2024
Complaints 1390
Resolved
625
Unresolved
765
Quick Links
Statistics
Share
Contacts

File a complaint to CARS24 Services

Having problems with CARS24 Services?

File a complaint and get it resolved by CARS24 Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
CARS24 Services
Customer Service Contacts

CARS24 Services Phone Numbers

Phone
+91 12 4470 6400
168
159

CARS24 Services Website

CARS24 Services Head Office Address

Plot No. 120, Industrial Area, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

CARS24 Services reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Julie Finlay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad poor service from Peugeot

Address:0299

To whom it may concern

I purchased a New Peugeot 308 GT Line 2016 in January 2016. The car went for its first 15 000km service. At 17 899km the warning lights came on that my vehicle is faulty and need to be repaired the next day the lights went off, I thought it might just be an error as the light went off again the next day.

I contacted Peugeot Roodepoort where I took the car for a service, they advised we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prerna Rana
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No quotation received and manager refuses to answer the calls

Address:400703
Website:Car24.com

My Scorpio has been inspected 2 months a ago I took it personally from satara to pune kharadi branch till date no quote has been received in spite of giving complaints in customer care as well. Tried reaching the manager Mr. Bipin but he stopped answering the calls and started rejecting.
How I am suppose to get the details what went wrong. I wasted my time my money for no result.
My appointment was book in the name os mangal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Mahadik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False branding - sell your car in 30 minutes

Address:Mumbai City, Maharashtra, 400031
Website:WWW.CARS24.COM

Hi,

I would like to bring to your notice that the website named cars24.com is a hoax.
They claim that they buy your car in 30 minutes, and they have not yet done any needful thing in selling my car.
Whatever formalities had to be done have been done almost a week ago.
Moreover, i also got a call from their telemarketing person that they will help me sell my car despite me visiting them and getting all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bedantadorshan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service

Address:560001
Website:cars24.com

Good that i have not sold my car alto 800 lxi there because i have sold my car for 36, 000 rs more in gozoomo.com please dont sell your car there you will fetch a much better price in go zoomo. Also their 5000 cashback offer is fake because i have given all the documents required to them to claim that and after that they are giving some nonsense reasons (Need sales receipt, bank statement etc) also they are telling that i have sold it in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogacharya Amit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forged pricing

Address:New Delhi, Delhi, 110018
Website:cars24.com

I have visited there tilak nagar branch as per there booking time firstly they took 2 hours to get the inspection and calculation of the car secondly the online offer was for 4, 68xxx but there offer price was 3, 15, 000 or something i mean such a huge difference i would like to have the copy of the inspection done for the car so that i should come to know what problem is there in my car that they had to come down for 1.55, 000/- such a shameful...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhinandan G
from Arcot, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading the customers

Address:Bangalore, Karnataka, 560085

I totally agree with the comments mentioned below, i have visited their banashankari branch at bangalore after getting their online quote but they quoted scrap price after visiting their branch.

Very bad experience after spending half a day and driving all the way from yeshwanthpur to their branch (Almost 60 kms).

Request all customers never ever sell your vehicles in cars24.com as they are making customers fools....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhawani Gaur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car 24th means kabadiwala

Address:New Delhi, Delhi, 110075
Website:Cars24

Today i have visited their golf course branch and earlier their tilak nagar branch. Online they have quoted 12lacs and in real they were telling me 5.20 lacs and today online they were quoted for 10.50 lacs and once i reach their after traveling 50km.. Scene was totally different.. Now they were offering 4.80 lacs... Where other sites i was getting buyer for 8.50 lacs minimum... I am so angry at them... And found that they are scrap dealer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Charles Thomas
from Lonavla, Maharashtra
Report
Copy

Unreliable dealer

Address:Mumbai City, Maharashtra
Website:cars24.com

I do totally agree with you. I was trying to sell my second hand car optra magnum with real market price shown on other websites and also after inquiring with local dealers. These guys (Cars24) seemed to offer a decent price and their talks were so sweet about getting the car sold to them. I checked their website and found the car price offered reasonable and visited their vashi branch. But once you enter there things are different, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyans7
from New Delhi, Delhi
Report
Copy

Cars24 provides the worst ever quote for your car

Address:560017
Website:www.cars24.com

I went to Domlur, Bangalore branch for selling my Hyundai Eon Era Plus. The car is only 10 months old with 4k km run. They showed the estimate in the web as a very decent price, which was around 85% of the on road price. But, after assessing the car, they provided me the quote of around 55% of the on road price, which is around 68% of the ex-showroom price. After asking why it is so less, they answered me once it is out of showroom, you have...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
abjit sawant
from Mumbai, Maharashtra
Apr 11, 2023
This thread was updated on Apr 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Great cheaters, never ever believe them...

Address:Mumbai City, Maharashtra, 400037
Website:www.cars24.com

I want to sell my car and put adv.in various web site, their person called me and offered me that we are the best company available in india which will offer best price for your car and fix appointment in their office for car inspection and valuation,
We gone their with our car from sion all the way to their goregaon mumbai office and they talk very big but after their technical person inspect the car who doesn’t have the basic...
Helpful
20 other people found this review helpful
20 found this helpful
8 Comments
Report
Copy