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Indus Motors Complaints & Reviews

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Last updated Apr 21, 2024
Complaints 225
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47
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Indus Motors reviews & complaints(225)

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N
neenu1612
Apr 21, 2024
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Bad service experience

I bought my maruthi Swift vxi car from Indus motors kannadi, palakkad in June 2023.After 1 st servicing, a vibrating sound started from the music system when driving though a little rough surface..I raised this complaint during 2nd servicing, which was not corrected and had to again call the company and they took car for servicing again..They said that the sound is due to the front frame and gave me car back after removing the frame and no...
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V
Venkatasubramanian Arunachalam
Apr 12, 2024
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Maruti swift dzire vxi booked with full amount and delivery not made

Address:Nandampakkam, chennai

I am A. Venkatasubramanian, I have booked Maruti Swift Dzire Vxi on22.03.2024 vide receipt NDPKM RTGS 23-24 24 DT.22.03.2024 and paid the rest of the amount as follows
Rs.30000 kvb
Rs.70000 kvb
Rs.47000 kvb
Rs.600000 kvb on 27.03.2024 and till now I have got no communication from them.
The car is still now not registered and they have taken my old car KA02 MF4587 and till now i have not got the old car acknowledgement.br...
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Address:Panthaplavil house kadathoor ks puram p.o karunagappally

I am writing to express my extreme dissatisfaction with the recent repair work carried out on my car at Indus Motors, Edappallycotta, karunagappally under your insurance policy.
On [11/12/2023], I submitted my car for repair work under your insurance claim for full left-side paintwork. The specific area needing paintwork included and they did not paint down side of car left side . However, to my dismay, upon receiving the car after...
+3 photos
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R
robink2000
from Pathanamthitta, Kerala
Dec 21, 2023
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Given a damaged vehicle as a new

I am writing to bring to attention some significant concerns I have encountered with the delivery of the new Grand Vitara Delta model that I recently ordered from Indus Motors Pathanamthitta.

The scheduled delivery date is December 16, 2023. Unfortunately, the vehicle did not meet the standards one would expect when receiving a new vehicle. Upon a thorough inspection, I identified several issues.objects are identified as belowbr...
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S
Sirafath
Sep 4, 2023
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Not resolved my complaint,

Regarding tyre warranty and service
Address: Indus motors kanjirapally, near taluk hospital, kanjirapally

I purchased a maruthi Wagonr car from Indus Motors Kanjirapally in March 2022.

On 15 May 2023, my car side's tyre broke while I was running the car. I reported to the car dealer, and they took my car tyre. After two months later, they told me you can't get a warranty. because the warranty will issue...
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S
Sirafath
Aug 15, 2023
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Regarding tyre warranty and service

Address:Indus motors kanjirapally, near taluk hospital, kanjirapally

I purchased a maruthi Wagonr car from Indus Motors Kanjirapally in March 2022.

On 15 May 2023, my car side's tyre broke while I was running the car. I reported to the car dealer, and they took my car tyre. After two months later, they told me you can't get a warranty. because the warranty will issue the vendor's (MRF), How its possible, because i purchased the car from indus motors kanjirapally.,
They didn't resolved...
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S
Sirafath
Aug 7, 2023
Aug 9, 2023
This thread was updated on Aug 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding tyre warranty

Address:Indus motors kanjirapally, Near thaluk hoapital, kanjirapally, Kottayam

I purchased a maruthi Wagonr car from Indus Motors Kanjirapally in March 2022.

On 15 May 2023, my car side's tyre broke while I was running the car. I reported to the car dealer, and they took my car tyre. After two months later, they told me you can't get a warranty. because the warranty will issue the vendor's (MRF), How its possible, because i purchased the car from indus motors kanjirapally.

Kindly to do...
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R
Rahul prasad 777
Jun 24, 2023
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Car repair problem

Last day my Ritz car broke down and got it serviced at Indus in Thevara. They asked me to replace the vehicle's fuel pump without fully diagnosing the complaint. The amount they said for that is Rs.28000/-. When I went out and checked the pump it was fine. So I lost faith in you. So that same day I towed the car and brought it to my place. So I request an inquiry into this....
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R
Robin Tom Mathew
Jun 12, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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Car repairing delay

The KL 62 7963 Maruti Suzuki Swift dzire given to Indus service centre in Ranni for a hit repair on 23 may 2023.
For More than 20 days car still remains there. No improvements is getting for car repairing. Making delayed by the staffs

Kindly pls make arrangements for getting car repaired....
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A
ashwin.26.k
from Kannur, Kerala
May 1, 2023
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Late delivery of maruti suzuki brezza vxi red automatic

Address:indus motors thalaserry region

Sir, i have booked one Maruti Suzuki brezza car from thalserry Indus motors (Kannur, Thalasseri). and i have paid the full amount for the car since the loan amount is already transferred to the company account. the sales man has agreed to give the car by end of January 2024. now i already paid the full amount to them, if the same amount is in my bank account i would have got the interest for the amount in return. Now i have already paid 4...
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S
Sajeev Thankappan pillai
Apr 25, 2023
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Service problems KL 01 BQ4479

Address:D 23 medical college qtr, medical college po Thiruvananthapuram695011

എന്റെ പേര് രാധാമണി വി എൻ. എന്റെ ഉടമസ്ഥതയിൽ ഉള്ള കെ എൽ 01ബി ക്യു 4479 എന്ന കെ 10 കാറ്‌ നിങ്ങളുടെ വെൺപാലവെട്ടം റിപ്പയിറിങ് സെന്റർ കൊണ്ടുപോകുകയും ക്ലച്ചു മുതലായവ മാറണമെന്ന്...
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D
deepaktnair88
from Ernakulam, Kerala
Apr 13, 2023
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Damaged existing accessories inside my car

Address:Trivandrum Venpalavattam

I am disgusted and annoyed at the experience of having my vehicle serviced at Trivandrum Venpalavattom outlet. I had to incur a huge loss due to negligent behaviour of your service personnel as I had to replace my brand new 7D floor mat worth Rs5000 and repair my touch console system from elsewhere. While giving the car for service both the speakers were working fine with audio outout in excellent level. Since I got the vehicle only one speaker...
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C
christychavara
Mar 30, 2023
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Worst service

It regards the worst service I got from the Service center. I gave my vehicle for painting work on the 24th and promised delivery date was the 27th. The estimated amount was 5k and the actual was ~10k. 1)From the showroom I got confirmation that the vehicle was ready to deliver after 3 days of promised date .2) at the time of delivery inspection found that the painting work was not even half done (PFA) when I questioned the same Workshop...
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S
Sajeev kumar chengalipottacal
from Perumbavoor, Kerala
Feb 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed vehicle and cancelation of booking

I booked brezza in Indus motors last year November 12, and Iam waiting for my vehicle delivery more than 3 months and Indus motors never give any proper respond. Iam an NRE working in cruiselines USA...and I need to join back to work coming March 10. So I cancelld my booking through email and give my bank details for my advance payment back.
Now at a time I didn't get any proper response from Indus motors.
My booking number...
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Address:Safeer manzil kottukkal Po anchal
Website:Indus motors

I have complaint about Indus service center tholicode before my service my car has no problem after the service my car has lot of problem they Didn’t take any action about this Pls take action...
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M
Midun Sasidaran
Nov 30, 2022
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Rear tray for Suzuki brezza not supplied

Address:Shekharipuram, Palakkad, Kerala

The rear tray for my maruthi suzuki brezza is not supplied till now. The car was purchased 6months ago and the concern relationship manager is not attending to the issue properly. At first discount was promised for the car and accessories and atlast he agreed on giving car cover as promotion but both was not done till now....
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B
Bijukumareme
Nov 19, 2022
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Documentation of Purchased vehicle

Address:Byju Nivas, Kanjirapuzha Post, Palakkad Dist

I have purchased a 2020 model Brezza zxi+ (KL09AT2685)from your Truevalue showroom Palakkad on 28 Oct 2020. Now, when I check the status of the vehicle in Mparivahan it's shown as "The searched vehicle is black listed/locked by TC office STA office, Kerala due to reason compounding ammount Lakkidi speed violation on 8th Feb 2022".

2. In view of the above I hope that the processing in change of RC will too late to reach me....
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A
ATHUL THULASE
Sep 27, 2022
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Delay in delivery

I have booked a car 4 months ago. At the time of booking you people said that you will deliver the vehicle on Oct-15-2022... Now you have changed the statement stating that the vehicles are not available to deliver. We did not expect disappointing service from your end, we have paid down payment in advance, and still you people could not deliver it on the given date, that’s poor and pathetic way of your gesture by pushing us to purchase...
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M
Midhun udayan
from Palakkad, Kerala
Sep 9, 2022
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Service reg

Sir/ Madam
Myself KM Udayakumar RC owner of KL 49J9154 swift (automatic ). I have given my car for an overall service at Indus Motors, Kannadi, Palakkad on 01.08.2022. The team informed they have changed all oils, filters etc and it costs around Rs. 7600/-. But after the service the car ( with in two - three days ) is automatically getting OFF while driving and its showing Transaxial Errors. As enquired to showroom they adviced to...
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A
Abhilash Vemom
Aug 21, 2022
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Rear camera.. That has done from Indus accessories

Address:Abhilash v, puzhakkal, koyilery, manathavady

I purchased a Wagner zxi+ from indus motors, Mananthavadiy in last month. But i am sorry to say that from KALPETTA truevalue they charged 5000 rs for rear camara.. Unfortunately it was worthless to the amount no night vision. And sadly neither indus executive or accessories incharge take responsibility for it so far. Plz make the arrangement unless we another step against the company.. Either repalce it or refund...
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