[Resolved]  Cars24 Services — transfer of rc book-case reference no# 12089.

Address:

560076

Sold my hyundai i10 mangna to car24, banaglore branch

Address: 2nd floor, 363/4, krishna arcade, near meenakshi mall, hulimayu pai layout, bannerghata main road above hdfc bank opposite chaitanya techno school, bengaluru, karnataka 560076, india

In mid of may 2018.

Its been now 5 months, and i've still not got rc book transfer.

When i mailed them, they said the car is already been sold :
And that it will take 45 days.
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"cars24 support
To:
Abhishek roshan

4 sep at 6:40 am

Dear mr. Roshan,

Thank you for writing to cars24.

We would like to express our deepest regret for the inconvenience caused to you. Vehicle has been sold to end buyer and it will take near about 45 days for ownership transfer. We request you to be patient. We will definitely update you once the updated rc has been received by us.

We hope this experience will not dilute our relationship and that you will allow us to rebuild your confidence in us. We have also forwarded your complaint to our concerned department and will get back to you as soon as possible.

Please contact us via phone at[protected] or write back to us for any further assistance.

Your case reference number is 12089.

Happy to help,
Team cars24

Contact
Cars24 helpline number :[protected] am to 7 pm monday to sunday)
E-mail : [protected]@cars24.com
Website : www.cars24.com

Registered office
Cars24 services pvt ltd, plot no-120, industrial area, sector-44, gurgaon 122002
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Its been more than 45 days for sure, and when i mailed them 4 days back, they didn't revert, looks like they stopped revering to mails.

This is not a good services expected out of car24.

Regards
Abhishek