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Ccavenue.com/dish Tv — Payment Gateway problem -online recharge

Address:Gurgaon, Haryana

I have made a payment for Dish TV recharge at http://www.dishtv.in/Pages/Instant-Recharge. aspx using my HDFC net banking with ccavenue and the payment was Rs.650/-. amount has been deducted from my account and my ledger ref no.[protected] dated 25th July 2015 Dish TV VC no [protected] And also I have received SMS from my bank HDFC Rs.650/deducted in Mumbai at CCAvenue.com time 19.02.52 But Dish TV customer care people say they have not received details from CCAvenue. and in Dish TV I have registered complaint no.[protected]. Please let me know the status of my deducted amount. And last two days I am following this transaction which is killing my time and short kind of harassment also In dish Tv instant recharge -we paid the amount . from CCavneue will take 5 days time to send money to Dish TV then what is point to do instant recharge. Regards Dorai Raj [protected]
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Dear Doraj

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dishtv
Reply
Dear Doraj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
Dishtv
Reply
I have made a payment for Dish TV recharge at http://www.dishtv.in/Pages/Instant-Recharge. aspx using my AXIS net banking with ccavenue and the payment was Rs.250/-. amount has been deducted from my account and my ledger ref no.[protected] dated 5th July 2019 Dish TV VC no [protected] And also I have received SMS from my bank AXIS BANK Rs.250/deducted in Mumbai at CCAvenue.com time 9.30.00 But Dish TV customer care people say they have not received details from CCAvenue. and in Dish TV I have registered complaint no.[protected]. Please let me know the status of my deducted amount. Regards DOLLY VAITY.
05 Jul 2019 INB/[protected]/CCAVENUE.COM / CHARGE/ 250.0
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