Central Bank Of India — Abnormal Delay in 1. Change of Mobile Number, 2. Change of address and 3. Activation of Internet Banking

On 1.12.23, I gave my requests in writing to Shalimar Garden Sahibabad branch( branch no. 284023) for - 1. Change of Mobile number, 2. Change of address (both as per Aadhar) and 3. Activation of Internet Banking at my CIF. On processing my requests partially, Mr. Rohit, the concerned Official of the Bank branch informed me on 1.12.23 that my requests have been sent to RO.
Now, today is 13th day, but I have not received any message confirming implementation of final action on my requests. Whenever, I enquire about it from Bank. I am told it will take 1-2 days. I am residing at Greater Noida and it is not possible to visit the branch frequently. I have already brought it to the notice of Branch Manager. The matter has already been delayed abnormally. Hence, attention is being drawn to expedite the matter. I can't change the branch easily as this is my pension branch.
Des Raj Verma
Ac No.[protected]
Mob [protected].
Was this information helpful?
No (0)
Yes (0)
Central Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Central Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    1909
    Pending
    0
    Resolved
    275
    Central Bank Of India Phone
    +91 22 6638 7777
    Central Bank Of India Address
    Chander Mukhi, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Central Bank Of India contact information