Central Bank Of India — Amount debited from account for failed transaction

Address:

Visakhapatnam, Andhra Pradesh

I m employee in central bank of India Visakhapatnam. On 24/08/2015 I was trying to pay examination fees 2736/- for JAIIB through net banking in iibf.org.in website. Amount was debited from my central bank saving account no. [protected] but Transaction was not suceed. and amount was also not reversed in my saving account. I kept request in our bank's helpdesk but they replied that "This amount is credited to bill desk. please ask customer to contact bill desk." Please Reverse the disputed amount in my account at the earliest. Details are given below_ Name _ Pratibha Singh Transaction Dt._ 24/08/2015 Website _ iibf.org.in (JAIIB examination fees) Mode of payment_ Internet banking A/c no. [protected] Trace no. (in banks record[protected] Transaction no. (JAIIB) _ DCBI[protected] Recipt no. _815532 Amount _ 2736/-