Central Bank Of India — Complaint against branch head phillaur

Address:

Phillaur

This is regarding the complaint againts phillaur branch head yesterday i have visit the branch for my account statement then your staff provide the same but he did not tell me about the charges of statement after i collected the statement from branch head he said give 750rs of statement which no one tells me before the printing of statement and i refuse to pay the amount then he is shouting on me u can not leave the bank without pay the charges of statement. I just wana to say that if your bank wants charges againts statement kindly firstly guide the customer and one more thing i am already using cent mobile app i ask them to download from this your branch head tells in punjabi( charges toh dene hi padhange chahe online niklao print) what does means sir if you can not guide the customer and asking the charges 750rs in cash what does means to customer your staff want to make that money in pocket and branch head said i[censored] dowmload statement through app then also u pay the charges and he misbehaved and he said why i am telling to everyone about everything, i am not a casher and any junior staff i am a branch head. This is a behaviour that branch good its realy vary bad. Please look into this matter.

Tamanna Abbi
Mobile:- [protected]