Central Bank Of India — Money not receive in bank account

Address:new mandi road , ashoknagar

My name is ramashankar rai and i had ordered a product whose was zenith nutrition why protion of RS.1472 in amazon on 05-nov-2020 and after 09-nov-2020 i returned this order due to personal reason and on 09-nov-2020 amazon initiated the amount to my card but i still didn't get the money. amazon sent me the reference number (74766510315044862461048) and told me to fill a charge dispute form but central bank does not have such policy. so please kindly respond to this complaint it's very urjent. thank you sir
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    Central Bank Of India Address
    Chander Mukhi, Nariman Point, Mumbai, Maharashtra, India - 400021
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