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Central Bank Of India — Refund Initiated by Amazon but still Not received

I have bought a watch from Amazon but it is defective so I returned it and the refund payment of that is in central bank of india of CIF- Cbino281862.Refund is initiated by Amazon but stuck at bank side. Bank is not helpful so my refund is still pending
My Refund Reference number is[protected]
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Mar 14, 2021
Updated by Makarand Lagad Refund initiated but still not credited in my account
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