Central Board Of Secondary Education [CBSE] — Neet exam refund

Address:	110092
Website:	cbse.nic.in/newsite/index.html

Hi,
I've paid the exam fee for the NEET Exam in the month of June 2016 but the transaction was not successful. The amount is not refunded till now.
I have contacted the NEET help desk and also the CBSE help desk regarding the same but they are not refunding me the amount.
I have raised a complaint request in the CBSE portal many times, I have even emailed them several times, I have called them plenty of times. They are just saying it will take few days, it will take another 5 days but it has been 5 months and still the amount is not refunded.

If the Government organisations like CBSE only does it this way then how can the public trust the govt?