Calcutta Electric Supply Corporation [CESC]

[Resolved] CESC (Calcutta Electric Supply Corporation) — Fraudulent transaction

Rajarshi Raychaudhuri

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Hi Sir/Madam,
CESC has deducted an amount twice for a same bill. Unknowingly the bill was paid second time through net banking. Instead of showing already paid, they deducted the amount and also generated a second receipt as well. This is a kind of cheating what they will try to mask as system error. Please take action as early as possible.So I can get my money back and this fraud act can be stopped.
I have added screen shots of the receipts.Please check them.
Thank you
Yours faithfully,
R. Raychaudhuri

+2 photos

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Complaint marked as Resolved

I talked to customer care and they said it will be adjusted next month. The system is a bit weird but its not a fraud. So any amount of money can be paid, that will be deducted from the next month's bill as excess paid amount.