CESC (Calcutta Electric Supply Corporation) — issue in electricity bill

Address:Kolkata, West Bengal

Good Morning, My customer id number is [protected] and my consumer id number is [protected]. I wanted to inform that my bill amount for the month of April has come in negative. Can you please check and advise as to why it is in negative. Request you to please check and advise if there is any issue in the bill or in the meter reading so that the correct bill payment can be made.
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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Do you have any update on the below issue. Kindly revert so that the issue can be resolved asap.

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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