CESC — CESC Bill Payment is done | |||
I paid the electricity bill for the month of March'2015 through online using Bill Desk Gateway by my credit card. Payment was done successfully and generate acknowledge slip at the end of payment. But I didn't received the acknowledge slip in my email address [protected]@gmail.com. Also when I entered into CESC website bill pay section it shows not paid. It ask for payment again. Consumer Number : [protected] Customer Id : [protected] ===Transaction details=== Transaction date :[protected] Transaction reference number : CUPG[protected] Status : SUCCESS Electricity bill amount (Rs.) : 1347.00 =================== Please reflect the payment status of my account in cesc website. My contact no.: [protected] Was this information helpful? | |||
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint. | |||
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+91 22 2225 9157
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+91 22 2225 9156
CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
Further inadvertantly on the same day at 1.43pm another payment was mede the amount Rs.1900 for the bill of September 2015 on POS 78000601 at CESC MUMBAI IN txn[protected]. this was excess payment as the sms has been received from BZATMSBI.
Please take necessary arrangement to send the receipt.How the excess payment amount will be adjusted or return back to me?