CESC — CESC Bill Payment is done

Address:Kolkata, West Bengal

I paid the electricity bill for the month of March'2015 through online using Bill Desk Gateway by my credit card. Payment was done successfully and generate acknowledge slip at the end of payment. But I didn't received the acknowledge slip in my email address [protected]@gmail.com. Also when I entered into CESC website bill pay section it shows not paid. It ask for payment again.
Consumer Number : [protected]
Customer Id : [protected]

===Transaction details===
Transaction date :[protected]
Transaction reference number : CUPG[protected]
Status : SUCCESS
Electricity bill amount (Rs.) : 1347.00
===================

Please reflect the payment status of my account in cesc website.
My contact no.: [protected]
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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I Sima Lahiri paid the bill for the month of september amounting Rs.1900 through debit card on POS 78000601 at cesc Mumbai in txn[protected] AT 12.59 ON 14.10.15.BUT UNFORTUNATELY I did not get any receipt.
Further inadvertantly on the same day at 1.43pm another payment was mede the amount Rs.1900 for the bill of September 2015 on POS 78000601 at CESC MUMBAI IN txn[protected]. this was excess payment as the sms has been received from BZATMSBI.
Please take necessary arrangement to send the receipt.How the excess payment amount will be adjusted or return back to me?

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
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    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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