CESC Ltd. — To remove the branches of coconut tree from the supply line.

Website:

WWW.CESC.Co.in

I, Subhasish saha, Customer ID - [protected], Consumer no [protected] logged a complain with CESC on 06.04.20196, Docket no 3166246 to remove the branches of coconut tree which are causing Flashing regularly. Moreover during "Kalbaishakhi' it increases to high altitude & these may cause loss of Human- Life --, I am afraid.
Moreover another complain was logged with them over their help line Docket no being [protected] on 22.04.2016. requesting to remove the branches of the tree as a safety measure of the life of my family members as well as the trespassers .
At about 6.pm, I received an SMS from DM-CESCLM stating that "That your supply has been restored' .
I logged the complain to remove the branches & they restore the supply? I can not understand whether they are making "JOKES" with me.
Please help me to sort out the matter as early as possible.
Thanks, SUBHASISH.