Chroma — Croma Extended Warranty Service - no service | |||
Hi I have purchased the Hitachi 1.5 Ton AC from Chroma Store on 27 Jan 2013 and also taken the extended warranty from chroma store. My registered mobile number is [protected]. Now I am facing the issue of cooling. For this I have registered complaint with chroma extended warranty customer care around 15 days back and the claim number for the complaint is 166593. After I registered the complaint, I have tried to followup several times with chroma store as well as with Hitachi Service Centre(Ghaziabad) having contact[protected] But while every time calling on these chroma store or service centre, I get the same reply that within 1 or 2 hour your problem will be resolved, but nobody give me a call back, neither any technican visited my house for the same. I am getting frustrated with these follow ups. Kindly resolve the issue asap otherwise I would have to complaint with consumer court. Was this information helpful? | |||
 2 Comments | |||
Comments
I had canceled a purchase of washing machine.still my account is getting debited every month via bajaj finance.
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
Our Croma Care representative will get in touch with you shortly.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma