Cinepolis-India — Non receipt of booking confirmation & deduction of money

Address:

Vadodara, Gujarat

I tried to book 2 tickets for the movie SPY (English) 8:15 pm show (20.06.2015) at Cinepolis Vadodara through HDFC Master DEBIT CARD. The booking was opted for K 9, K 10 tickets. The money got deducted from my account, however I didn't receive any booking confirmation. Further it seems that the tickets have been successfully booked since it is showing "sold out" now in the website. In contrast, it is not showing booked in my account booking history. The Cinepolis account is in the name of Deep pandya and payment has been made through HDFC MASTER DEBIT CARD in the name Girija Dave. Enclosing herewith screenshot of the sms received from HDFC Bank towards deduction of money in favour of Cinepolis, Gurgaon.