Cinepolis — Non refund of money

Address:560083
Website:Non Refund of MOney

Sir - i bought one ticket on 11 apr 2016 for movie the jungle book 3d (Eng)-booking no 3631152 kiosk id wqj39k8 seat no k16 1440 show — howevermy first two payments of 317.18 (Payment ref no[protected] through netbanking and 317.18 through credit card on 11 apr weredebitted from m y account to cccinepolisindiacom & ticketing ccavenue com (Mum) respectively but showed as erroneous transcactions — then i booked through net banking again & spent 317.18 (Payment ref no[protected] for the third time — so fo one ticket there have been three payments of (317.18each) — when i asked at the counter before the movie they mentioned that therefund (Rs 634.36) would be effected back to my account and credit card but ihave not received it till today (24 apr) — request for assisstance in refund the money — tx
Was this information helpful?
No (0)
Yes (0)
Cinepolis India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Mere card me 0 point bta rha h kyu jbki mene card ke point use hi nhi kiye mene card ke paise yu hi diye the kya tb to saale piche pad gye the card bnva lo 150 point ho jayege to ticket free milega.. Baap ki gaand free milegi bhenchod chutiya bnane ka kaam h card ke point use liye nhi or point 0 btane lg gya...
Its the same problem that occurred with me in Pune for the movie Ki & Ka...
NO ONE is bothering to revert... Seems this type of error is a 2nd source of income to these professional thugs... making money in white!!
2 guys by name Jasmeet and Rahul are just not reverting over mails and neither are picking up phones... That's Cinepolis...!! Never happened with Book my Show till now ever since I started using it from 2010 onwards... And cinepolis transaction got screwed up on the maiden transaction!!
Very bad website and even more bad people...!!

NEVER USE THIS WEBSITE FOR BOOKING!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinepolis India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1268
    Pending
    120
    Resolved
    658
    Cinepolis India Phone
    +91 99 5885 5033
    Cinepolis India Address
    3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
    View all Cinepolis India contact information