Citibank — Cash disappeared from my account | |||||
There is a Citibank fraudulent activity on my Citibank account no xxxxx. I had done a Rs.35000 IMPS transaction on a HDFC account today morning with reference number xxxx. The money has been debited from my Citibank account but never got credited in HDFC account. I tried calling multiple times to your Citibank customer care but they just disconnect my call without any resolution. When I ask them where is my money they do not have any answer for the same. When I ask them to let me speak to their manager they simply disconnect the call. All they ask me to do is contact HDFC bank. I spoke to HDFC bank and they have confirmed that they haven’t received any such transaction request. So where is my money??? I need a resolution asap on this as there is no support from your customer care. This is a complete fraud that Citibank is doing with me. If I don’t get my money back in the next hour, I will close all my business with Citibank and choose some other bank. There are better banks who provide better service than yours. I have another bank account which is a salary account (xxxx), I think I have to close this account as well. I need a resolution asap, else I will sue Citibank in the consumer court for this FRAUD. Was this information helpful? | |||||
Citibank customer support has been notified about the posted complaint. | |||||
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