Citibank — ComPlaint regarding Nonconversion of amount Rs Rs 19000 into equal 12 installements

Address:

160055

I purchased Samsung mobile from happy communication of Mohali for Rs 19000 by swapping my citibank credit no[protected] on 8.09.2016(MID[protected] and TIC[protected]Rs19000 is to recovered in 12 equal installements @Rs1714pm. While issuing email statement as on 21.09.2016 amount of Rs 19000 has been shown to be paid in lump sum instead of 12 installements . This needs to be clarified by bank for not recovering amount in installements instead of lump sum payment