[Resolved]  Citibank — Credit Card not received yet

Address:

New Delhi, Delhi

Hello,

I would like to complain that I have not received the credit card which was approved on 20/08/2014 and was supposed to be delivered through Blue Dart courier AWB no: [protected]. But it has still not been delivered by BLUE DART as they are saying that they do not have the complete address updated with them (my home address) which they are not able to update as it needs to be done by the bank. However, my address proof was already submitted at the time of applying for credit card as it is very much visible as per the records of your bank.
Now I have already discussed with the representative with whom I had applied for the
card. But I still have not received any concrete response as to when will the card will be delivered to my home address.

Kindly look in to the matter and get the card delivered at my home address by updating the address with BLUE DART courier.

Anticipating your quick response and delivery of the card.

Regards,
Gautam Arora
[protected]
[protected]