[Resolved]  Citibank — Indian Oil Credit Card Waiver of Surchage

Address:

Rewari, Haryana

Dear Sir or Mam, I have cleared my 2 monthly fuel due of Rs.40000/- as on 05th August 2014 with Hira Filing station Rewari which is Indian Oil Outlet and received SMS of Rs. 40000/- from citibank. But when I checked my online statement of citibank it is showing Rs.41123.60/-. I raise this point on phone with Gurgaon customer care of citibank they said that it is surcharge on purchase from unauthorised filing station. Waiver of surcharge is available only on selective filing station of Indian oil which against the consumer law. While selling credit card to us it is informed to us that no surcharge on purchase from Indian Oil Outlet. Then why this surcharge is charged from us. So, it is request to you that please waive this surcharge from my statement and also request you to provide this scheme for all outlet not on selective outlet. Rajiv kumar Credit Card Number [protected] Mobile Number [protected]