Citibank — kyc aadhar card link mismatch

Address:Vadodara, Gujarat, 390019
Website:consumer complain citi bank

Sir,
I had been sumit four time adhar card copy with sign and election voter id
Proof for address proof, citi bank has not accepted alway said this proof
Mismatch it has sent to citi bank through my registered e mail id, as per
Asked customer officer, they are not beliving this adhar card, and election card verifying, like sbi and scb and icici bank they are accept this adhar card, every time sms sent me this proof is mismatch, please to do the needful action in this regards my citi bank credit card ending 2824 m [protected]

Mahendra chauhan
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I have personally went to citi office both in Bangalore MG ROAD and Jayangar branch and submitted ADHAR, PAN, ADDTESS PROOF, DOB as suggested by citi officer.

My adhar is still not linked to citibank.
Online I uploaded, couple of time, but never successful.

What I should do now? (Name is same, but card have long form and ADHAR had initial)
SBI, all other Indian banks have linked my ADHAR.

If citibank cannot do now i only have option to close all my credit, debit, mutual funds.
I am citibank customer from m last 20 years.

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