Citibank — New CITI Credit Card Not working as Expected

Address:

Bangalore, Karnataka

Whom So Ever Concern, I have applied CITI bank Credit Card long time back and it got reached finally to me on this month. Here one complaint is, the card was re-dispatched 4 time through Blue Dart Courrier by stating the reason (Department was not correct), Finally I did followup wiht Blue Dart then got the Card. When I verified the Post Card 1) Contact number was not properly updated to reach me the Card 2) When I opend card inside the cover, My name is not correct I had a call with Customer Card and they said that without Tpin they cannot change the Phone number, I requested what ever details they want related to prove my proof I can give but they said that it cannot be possible to update contact without pin and then taken complaint to send the Tpin details. It never reached me I want to escalate this issue to high authority if any one who resolves this issue else please cancel my card. Regards, Abdul +91 [protected].