Citibank — Regarding payment to country club

Address:

122011

HI - I am Citi bank member from more than 8-9 years. I am well satisfied with bank.

In Mid Dec 2016, country club invited us to their office and lured by offering many offers after showcasing the presentation. They told that they have tie up and we can pay using citi credit card

Executive had informed that if i use my citi bank credit card, i will get a 24 months interest free emi. One of the reasons why i have taken this membership is due to the tie up with citi bank. I trusted that citi bank has done its due diligence. SO i paid Rs 40000 using citi credit card.

They Club) had promised many things which i later found are wrong. They do not even pick phone or entertain us and in terms there is mention of increase of AMC every year by 10%. Also they had earlier told that we can use DAE hotels on per night basis but when i contacted them they told that if i woudl use it for 1 night i woudl need to pay for 6 nights..

SO i want you to refund this money and take it back from them.