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Citrus Payment Solutions Complaints & Reviews

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Last updated Aug 12, 2023
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Citrus Payment Solutions reviews & complaints page 145

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Y
yogesh03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed transaction

Address:403702

My transaction with goair was failed but the amount was deducted from my bank of india account. Till date i have not received any refund in my account. It was informed that refund will take place within 4-7 working days but till date no refund. Kindly help in this matter.
Merchant site url: www.goair.in
Customer name: yogesh tarkar
Citrus order number: ctx[protected]
Order date & time: aug 04, 2016 12:28:29...
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Paramjeet Kumar manjhi
from Chittaranjan, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund for failed order.

Address:743165
Website:www.yepme.com and www.citruspay.com

My bank account was debited over a transaction on yepme, payment was successful but order not placed my account was debited so it said that it will be refunded to me within 14 days, and it is not refunded yet.
Bank: central bank of india
Branch: naihati (West bengal)
Account no: [protected]
Name:paramjeet kumar manjhi.
Merchant order number: 31579722
Citrus reference number: [protected]
Order...
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P
Puduraj
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel prepaid recharge

Address:605014

I recharged rs 250 to my airtel no.[protected] on 11-aug-16 through indian
Bank net banking ref no citrus [protected] airtel prep [protected], the amount has been deducted with out adding to my pre paid balance. Rectify this problem immediately. Don't play with customer's patience, understand their problem and time.

If you don't credit amount immediately (Today) i will file case against you in consumer court for...
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sanbho123
from Chiplun, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not delivered

I placed order on shop clues but from the shop clues i didn't get any notification of order placed or not...on other hand my payment through citrus clues network was successful, I have payed for one orders
Sort this issue and my orders txn# is given below for your reference.

Now help me regarding this as soon as possible and refund my amount or pay it to shop clues to get my orders placed.
merchant order number-...
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P
ping.ankit
from Delhi, Delhi
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Online Ignou Admission

Hi,
When I made payment throgh my debit card on dated 11/08/2016 at 12:20 p.m. for the IGNOU Rs.4650 transaction status was successful. (POS # 14CP[protected] AT IGNOU txn#[protected].)

But when i check my admission status it shows no payment made.

Please help me in this matter asap......
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M
Md Asem Danish
from Beldanga, West Bengal
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Airtel payment transaction failed

Address:Kolkata, West Bengal, 700016
Website:Airtel.in

I have made a transaaction towards my airtel account on 31st July 9:20 pm. the amountbwas deducted from my bank account but did not got updated in my airtel accont. The transaction Id generated for my icici bank for this transaction is [protected]. Kindly check and process the payment in my airtel number[protected]...
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A
Anando
from Delhi, Delhi
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Complaining about mobile recharge

Address:Ahmedabad, Gujarat, 380058

We recharge over Telenor mobile [protected] at Rs 358 on date 13/06/2016 nearabout 6:30 pm through hdfc netbanking, hdfc transfer ref no.[protected], hdfc a/c balance is dabated but mobile balance is not credited. Please return my balance.
Mo no. [protected]
Anand singh...
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V
Vijeta10
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online KEA fee payment

Address:Dharwad, Karnataka, 580001
Website:kea.kar.nic.in

Iam nitish, After engineering council of 2016 i had paid KEA fees online on 2nd july 2016 through citrus payment solutions, but it showed payment is unsuccessful. Amount of Rupees 3000 was deducted from my account. After enquring our bank i came to know that amount is transfered to citrus payment. Amount is not paid to KEA and i did not recive any refund.
Please let me know the details about the amount where it went and when it will...
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S
Shaileshs031
from Ahmedabad, Gujarat
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Payment transaction

Address:380016
Website:Indigo airline

I booked indigo airline tickets for ahmedabad to delhi 31/7/2016 payment done one line by citrus payment solutions ltd. Rs 7880 cut my account but not received any massage ticket confirmation or payment. Please help me for this matter. Shaileshkumar patel mo[protected]...
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S
sanchi1994
from Kolkata, West Bengal
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Ignou online admission payment

Address:Howrah, West Bengal, 711302
Website:www.ignou.ac.in

Dear sir,
When i made payment throgh my debit card on dated 25/07/2016 at 11:40a. m. from a/c - sanchita chakraborty a/c no.- [protected]
Rs.5155.72 transaction type - dr description - medr/citrus pay-e/780618

But when i check my admission status it shows no payment made. also show internal error just after enter my otp.

Please sir help about the matter....
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V
Vimal B Jain
from Kanigiri, Andhra Pradesh
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Reversal of 490/- debited in my account twice

Address:Nellore, Andhra Pradesh, 524001

Icici bank account no:[protected]

Mobile no:[protected]

Sir,

I purchased movie tickets from s2. thecinema.in for rs.490/- and paid the amount through netbanking on[protected].

But my account is debited twice.

So please check and reverse the amount.

Thanking you

Vimal b jain

Ref:
Ist transaction failed but my bank...
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T
Thowseef
from Chennai, Tamil Nadu
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I did an online transaction using HDFC Debit Card

Address:600002

I did a transaction using HDFC debit card for SPI cinemas for the amount of 1200rs. Transaction failure. Money was deducted from my account. But I didn't get the tickets.
Transaction ID:
[protected]/CitrusSPICinemas

Cheque/Ref No.[protected]...
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J
jamhuri
from Kolkata, West Bengal
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Nios payment

Address:Madhubani, Bihar, 847211
Website:nihsahayutthansamiti.org

Dear sir

With refence to nios admission reference no. b[protected] ; i am very sorry to inform you that during net banking payment my transaction through icici bank dated. 28/06/2016 bil/[protected]//nios[protected] r. s 3, 694.50 failed ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now.
Therefore i request you to return the amount of failed transaction....
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A
abhay@22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed-money deducted from account

Hi

I made a payment on my "chris card" on cmc vellore website. the citrus payment system is the third party associated. the money got deducted from my account but it was not added to cmc's chris card.

Inbetween it failed.

Here are the transaction details

Transid:[protected]
Bill no.:a[protected]
Trans date:14/07/2016
Trans amount:rs.5000

Please...
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J
Jaishree Kusre
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not credited for bbmp property tax

Address:560103
Website:BBMPTAX.Karnataka.gov.in

This is with reference to transaction id [protected] towards payee citrus payment solution done on june 20 2016, sum of rs 4934 has been debited from my account in favor of bbmp property tax for year[protected] but the same has not been credited as the bbmp site shows payment status of paid amount as 0.

The gateway did not return to the bbmp site once the money was debited successfully from the bank. please advice. i am unable...
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Dayananda Nayak
from Udupi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made to karnataka examination authority for cet admission not successful

Address:574214
Website:www.kea.kar.nic.in

We have made online payment of rupees 3096.32 to karnataka examination authority for engineering admissions on 4th july 2016. when the payment made successfully it gave error from citrus site. but the amount was deducted from m/s. sn computers belthangday and we gave a complaint to sbi customer care as well as kea.
Sbi says payment was mde from their side and told to contact citrus.
Its copy is attached here. the payment receipt...
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Shwetanuj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from account but recharge is still pending to my card

Address:New Delhi, Delhi, 110059
Website:Bill desk for online transaction

On 5 th june 2016, i did a online transaction using citrus pay to recharge my metro card.
The money defected from my account but citrus pay never transfer the amount to my card. see the details...

An amount of rs. 200 has been debited from your a/c sb01001881 for an online transaction done at citrus pay using corpnet banking, ref no:[protected]

I saw so many complaints like these on internet......
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S
shreedhar16
from Delhi, Delhi
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Money not being credited

I paid my son's engineering fees rs. 49, 500 via citrus pay on 3rd july 2016. the money is debited from my account but not credited to kea, bangalore. do i have to pay the fees again? in that case will i be charged twice? the last date for paying fees is tomorrow, so it is very important to resolve the matter urgently

Details of transactions: hdfc bank ref. no.[protected]to [protected] citruskar...
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sunilkumardash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but not paid to kea..

Address:560017

Sir,
I made online (through citrus) payment of 49, 500/- towards engg admission to kea on 3rd july 2016 at 11.55am. the amount has been debited in my sbi a/c but not paid to kea.
Tomorrow is the last date and i am concerned about it. please look in to it and do the needful. if not possible today pls return the money back in to my a/c.

My sbi tran details:
[protected] ig0cguwwg8
Sunil kumar dash...
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Usha Tunga
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank account debited but payment not reached merchant

Address:560010

Date of incident: 02.07.2016
Description of the incident:

I tried to make fee payment to kea on 02.07.2016 for rs.16700.00.
An amount of rs.16702.32 was debited to my savings bank account at state bank of india, with transaction reference no. ig0cgtawd5. at 19.31 hrs. however, the payment has not reached kea. and the amount of fees paid was showing as zero. kindly resolve at the earliest.
Kindly refund...
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