City Bank — Citibank credit card fraud

.I would like to inform you that my wife got a call form SBI Customer care no – [protected] Date : 28.02.19, 11.25 after then my wife gave my no and I had a conversation on this number regarding SBI Credit card which has been issued on behalf of my pan card no .BBBPK4807L.which was not in my knowledge so I denied that credit card does not belong to me as they have asked me for my pen card no which is used in this credit card and he asked me for my adhaar card no I denied to tell him my adhaar card no then he repeated adhar card no which has been used for this credit card which was not similar with my adhaar card and contact no on was not same as it is given in SBI Credit card detail. And account no is[protected] which was issued on 3.11.2017 and the limit of 5 lac. rupees and the outstanding amount is 4, 98200 rupees and with the registered address – PNB MET LIFE IND insCO LTTD, DLF 1Main NAJAFGARH, ROAD SHIVAJI MARG, MOTI NAGER, DELHI 110015 which I came to know by this call and he asked that do you work in PNB met life so I refuse that I ‘m a businessmen in Roorkee .then he asked me do you know Mr.Sunil I denied that also, after that they asked me have you ever lived in Delhi which I denied too, and I have told them that I used to go Delhi some time .after this conversation I came to know something wrong has happen with me .As some fraud happened with me that they told me you should go and put FIR on this matter. After this I checked my CIBIL score where I saw that there are two credit card running on my pan card number one is SBI with the limit of 5 lac. Which I have mentioned above and second one is Citi Bank, account no -[protected] with the credit limit of 60, 000/- and outstanding of this card is 46, 577/- which was issued 25.june 2018 with the address of RZ D1A 83B, Gali no 05, Mahavir Nagar, palam village, sulabh 110045, and contact no are same on both of the cre4dit card. So here I would like to request and inform you that I have not ever applied for any type of credit card in any bank in all over India.and I don’t have any saving account, current account number in SBI, CITI BANK . With this fraud my cibil score is affectedAs I have given letter to my nearest Polic thana, Kotwali -Gangnahar, Roorkee dist-Haridwar. Please take some action against this fraud or unless I have to take a step forward. Thanking you Yours faithfully rahul kumar [protected]
many times i have sent mail to all concern department but still my cibil scor is affected and and from last two months my wife cibil score is also got affected because those credit card has been listed in my wife cibil.please solve omy problem regarding this.now my wife is getting call from sbi credit dptt. Harassing to my wife
solution- remove credit card accounts from my cibil and pancard.