[Resolved] Clay Telecom — never go for a clay international sim card | |
I am sharing one of my worst experiences with this service provider. I took clay international sim card to use in duabi. I had taken their prepaid platinum plan for almost 4500 rs and despite paying so much with some free benefits to use, i landed up spending thrice the money. I was wrongly charged for data despite having 1gb free data. To note my data usage was mostly on wifi. I was charged twice on every call i made, even when i had free minutes. All in all, clay continued to charge me despite free minutes to avail. On calling their customer care, they said that as per their records, i have consumed all my free minutes and data. Please tell me how is it practically possible for a person to consume 1 gb data and 200 free minutes for india calling in 3 days. Its really beyond my comprehension. One thing for sure, wont be using their sim card services anytime now. Was this information helpful? | |
May 26, 2018 Complaint marked as Resolved Clay Telecom customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Clay Telecom Customer Care's response Dear sir, Kindly provide the issued Clay number and RAF details to track your details. We apologize for the inconvenience caused during the trip. We ensure to provide quick resolution to your complaint. Kindly provide the details at the earliest here or write to us at [protected]@clay.co.in along with your Indian phone number. We will contact you with an appropriate solution. Best regards, Clay Team Verified Support Apr 13, 2018 Clay Telecom Customer Care's response Dear Sir, We look forward for your reply. Best regards, Clay Team Verified Support Apr 16, 2018 Clay Telecom Customer Care's response Dear sir, We aim to provide you the resolution against the complaint. Kindly support us by replying here. Best regards, Clay Team [protected] | |
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+91 999 011 1222
+91 11 6647 0000
D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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I had already submitted emails on your email ids... [protected]@clay.in and [protected]@clay.co.in. But till now there is को response.
Request you to activate the same earliest possible... My number is +[protected]