Clear Trip — Ticket cancllation refund and processing charges once again on cancellation

Website:

www.clear trip.com

I have booked a ticket Trip ID [protected] for chennai to cochin and return via clear trip in spice jet for 20th and 21st sep respectively . This ticket had to be cancelled due to some change in schedule .The 50% of ticket amount is laredy deducted by air lines and another Rupees 250 per ticket is being deducted by clear trip per ticket for cancellation and 350 rupees per ticket for processing fees per ticket . Almost 50% of the refund is taken away by clear trip in form of cancellation and processing fee, Net i got a refund of 20% of the ticket fare which is very unfair . This is nothing but day light robbery by clear trip . This is unfair trade practice and putting customers to hard ship .please ensure that the double charges are avoided and entire refund recieved from airlines is paid to me . If this can not be done this will be my last booking done in clear trip and in future i will use other sites . My mail id is [protected]@onida.com and contact number is [protected]