Cleartrip — Cancel Refunds amount | |||||
I made a flight booking through ClearTrip.com for Mazar-i- shrif to New delhi Trip ID [protected]. My flight RQ 944, dated 13 sept, 2016 got canceled but I have not yet received the refund amount or Rs.25500. I got an email from cleartrip saying that the amount would be credit within 5-7 working days. After 15 days when I contacted the customer support they said that the amount would be credited within 5-7 working days but now it has been more than 1 month. I called customer support several times but there is no satisfactory response but keep on giving me further time-line. I also contacted the floor supervisor but was of no help. Customer support executives even disconnected my call more than 10 times after asking me to hang up. In regard to my case, I have the following demands: (I) Refund of Rs 25500/- with interest. (II) I paid credit card due payment bill 2 times rs-3000/ (III) Compensation of Rs 10, 000/- for the mental harassment and agony that I have gone through and call charges accrued This is for your information and necessary action. Was this information helpful? | |||||
ClearTrip customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
10%
Complaints
3042
Pending
0
Resolved
287
View all 3042 ClearTrip reviews & complaints
+91 22 4130 0300
+91 95 9533 3333 (Support)
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
View all ClearTrip contact information
Post your Comment