Cleartrip — Cancelled Ticket but Refusing to Refund

Website:

www.cleartrip.com

Clear trip and British Airways cancelled one of my flights and now refusing to provide refund. TRIP ID:[protected]
PNR: LWGOTE

Ticket was booked for 23rd November Chennai to Toronto via London.
They cancelled my connecting flight from London to Toronto but the first flight from Chennai to London was not cancelled.

Since they cancelled my ticket about 2 weeks before my travel, I was confident they will reschedule my ticket. But even though after calling many times per day, they never rescheduled it. Even 24 hours before my flight i was fighting to get me a different flight or carrier. Cleartrip never rescheduled it. After that, i had to wait for another week to book my ticket to Toronto. (not cleartrip).

Now when asked for Refund (Airlines/Cleartrip cancelled my ticket), they deny my request saying i was No Show..???? This is incredibly unfair and cheating. How do they expect me to travel to a country (London, UK) without a connecting flight, where I do not have any visa status? Cleartrip has to take full responsibility and provide my 100% Refund.