Cleartrip — Cleartrip hotel booking

Address:	Mumbai City, Maharashtra
Website:	cleartrip.com

I have booked a hotel thru cleartrip, made payment online; i have received a confirmation voucher with all the details on 4th april, 2016, now on 12th april 2 days before my date of journey i called up cleartrip just formally to know my hotel booking confirmation status, although confirmation invoice was already with me.But then cleartrip people were saying booking is not confirmed, there has been some issues. I told them to take it on priority as it was only 2 days left for my trip, i called them 5 times since then, and emailed them almost 6 times, but still they didn't send any confirmation. I am to travel tomorrow 14th april, 2016, i cannot imagine how the hell they are playing with people's money and emotion, why should they take the money beforehand if they cannot confirm booking in the end ?