Cleartrip — Cleartrip Non refund of cancelled flight Indigo 6E6104(A320)

Indigo has cancelled flight i.e flt no : 6E6104(A320) so according to Plan B I have cancelled this ticket 6 Oct by plan B
to get full refund. As mentioned in plan B, money should refund within 7 business days
It is ascertained from Indigo that amount of Rs 8549 was refunded to Cleartrip(travel Agency).
PNR/Booking ref : SJCBHZ .The amount is yet to be received into my account. Let me know why it is delayed and when
I will receive the amount. And no ways to contact them and whatever their phone no and email id are not working.