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Cleartrip — Cleartrip not refunded booking amount for

I booked Air tickets for 5 persons through Cleartrip for the date[protected]. Due to lockdown at that time my flight got cancelled.Booking trip Id was[protected].Air lines company refunded back the booking amount to Cleartrip long back.But Cleartrip has still not refunded back my amount even after 1year.I have provided them my account details also. I am furstrated with their service.Please refund back my booking amount immediately.
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