Beware! Cleartrip's system glitch costed me 10K and my daughter's much-anticipated holiday.
I had booked Ahmedabad-Chennai return tickets for my daughter through cleartrip app on 13th February 2023. The app has a feature, wherein you can select from the saved passenger list. I opted for my daughter's name from the list and booked the ticket paying about INR10K.
To my dismay, the tickets were issued in my name and not my daughter's! The ticket has my name and my daughter's date of birth! Their Customer care is trying to cover up and not give me a solution.
The tickets are useless for me since airlines refuse to name change. My numerous calls to their Customer Service have fallen on deaf ears
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