Cleartrip — Flight cancelled and refund issues

We booked flight on feb 4 th the minute we booked it got cancelled called customer care so many times but no response till now they are not allowing us to change flight nr refund but cleartrip is only collecting money not providing services and emotionally harrasing us in this pandemic time depressing us by not resolving issues in time, worst Cleartrip i[censored] want hell like experience book with them. Think hundred times before booking with them.