Cleartrip — Flight ticket - Flexifly

Website:

www.cleartrip.com/?utm_source=google&utm_medium=cpc&utm_campaign=BR_Cleartrip-Mobile&dxid=Cj0KCQjw9ZGYBhCEARIsAEUXITWMFL-Hsr4mxTyjclHxDbWgIqFt5_3LdDNbvx_EbGMCDLnyMRU0s-8aAhM3EALw_wcB&gclid=Cj0

I have booked a flight ticket for Chennai to Mumbai and from Mumbai to Chennai return ticket with Flexifly option.

When i tried to reschedule the flight before 4 hours, i could not able to do it. After that i called their customer care and they are saying that i have to do it before 24 hours.

Regarding this 24 hours timeline i have not received any mail. But in their news coverage and in their blog they posted that with flexifly we can reschedule flight before 2 hours of departure.

One of the worst experience. Every plan was defeated because of it.

We have been using cleartrip for many years. But this is the worst we have faced.

Kindly contact cleartrip before you are opting for flexifly. Or else you may also have to go through something like this.