Cleartrip — Hotel booking not confirmed for Karnataka

Website:

www.cleartrip.com

I booked a hotel RNS Residency for Murudeshwar Karnataka from cleartrip website mobile app. 1 day before the trip When I tried to confirm my booking from the hotel they denied it. They said there is no booking with this name and even they don't take booking from cleartrip. I had to cancel my booking from cleartrip and use another website to book the hotel. Even money is refunded by Cleartrip but I would like you guys to look into the issue of why this happened as this has been a really bad experience for me and I will think twice before booking hotels via cleartrip. I am writing this email so that it doesn't happen to other people. I was not able to reach cleartrip guys by any means. On the website the no. which is given asks you to connect via website. It was such a harassment situation that 1 day before I had to check the hotel all over again and how come the cleartrip is saying that booking is confirmed. What if we have not called up in the hotel and ended up reaching there without any booking. I have now booked the same hotel at a higher price and I would like cleartrip guys to compensate for it.