[Resolved]  Cleartrip — Inability to use amount in credit shell under trip ID[protected]

R/S,
I have made several attempts to make new booking using amount available in credit shell (in trip I'd[protected] under PNR KCSE3D)using Cleartrip website. But every time it failed and it is being shown that " Traveller details are not same". This is totally incorrect.It is evident from the image aboove

I have already written several time but every time same response is being received and my issue is not being resolved. I expect better professionalism from Cleartrip

Kindly provide the direct link where I can make the payment of the remaining amount after setting off the one in credit shell for a new booking. Details of my new booking has already been shared in my previous mails and same are again reiterated here for again ready reference:

1. Origin : Udaipur
Destination: New delhi
2. One-way or Return journey: One way
3. Dates of travel: 29/11/2020
4. No. of passengers: 01
5. Passenger Details (Names, DOB for children):
Name: Sahil Hooda
DOB: 15/08/1995
Age: 25 yrs

Regards,
Sahil hooda
Email: sahil.[protected]@yahoo.com
Ph: [protected]