Cleartrip — Money in wallet unable to be used

Address:

DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011

I have AED 71 in my cleartrip wallet.
Login ID is shouri.[protected]@gmail.com.
Trip ID on which money has been received in the wallet is[protected]

Cleartrip provides no option whatsoever at the time of paying for a new ticket to utilize the money in the wallet.