Cleartrip — My refund is not processed. Flight was cancelled by airline so full refund should have been processed. But they refund only 1083

Address:

ClearTrip Head office

Hi Team,

Ticket ID:[protected]
I have booked one flight from Cleartrip with Trip ID:[protected] & PNR: YY6V0 from New delhi to Dharamshala on dated 10 Jan, 2021. But due to bad weather the airline by themself cancelled this trip and they have cancelled the trip at the airport for all passengers on the same day. Dated: 10 Jan, 2021.
When i did not get my refund of 4823 rs till 14 working days then i went to cleartrip and cancelled my trip with reason ("Flight was cancelled by airline"), now few days back i received the message that Rs. 1, 083 will be refunded in your account.

When the flight was cancelled by the airline then the total amount should be refunded in my account. Please look into it on priority and process the complete amount.

I have attached cancellation slips from the airport and ticket details with this email.

Please consider and call on [protected] for any query.