Cleartrip — Non payment of refund - Trip ID [protected]

Address:

Mumbai City, Maharashtra

Inspite of following more than a month from cleartrip, I am yet to receive refund of my cancelled trip from cleartrip after deduction of charges. I have called and emailed so many times but no bothers to either reply or call back. First they emailed me saying that they refunded an amount which was less than what the refund should been. After speaking with them again, they emailed saying another refund for the balance has been sent to my account. HOWEVER I have not received a single penny of my refund. I am currently dealing with Niloufer (after going through atleast 5 people earlier at cleartrip) but even I am yet to hear from her after sending two emails and two phone messages for her Whenever I call back, all I hear is that someone tried to call me but I was not available. THEY ARE ALL LIARS and CHEATS. I have spent more than Rs 250 on calls to cleartrip till now but to no avail. I will now have to take some strict action against them unless it is resolved soon and I receive my refund.