Cleartrip — Non refund of amount after cancellation of ticket

Address:

Mumbai City, Maharashtra

I booked a ticket from bombay to zurich (Airindia) for[protected]Departure from bombay) through cleartrip (Trip id: [protected]) bearing amount rs. 46508. But unfortunately, i got my visa refused and i cancelled my ticket on[protected]. As per the policy of air india, if a person is unable to travel due to visa refusal, his 100% amount will be refunded (Got information from cleartrip as well as airindia office, chandigarh). Sir, my complaint is till date i did not get any refund in my account. Initially, cleartrip customer care told me to wait for 40-45 days for refund approval from airindia, but now already 60 days have been passed and i did not get any refund. Please do the needful at the earliest.

Navdeep goel
+91-[protected]