Cleartrip — provide me low standard room

Address:

Lucknow, Uttar Pradesh, 226010

I booked a hotel in Munnar with clean trip ID[protected] on 26th December 2017. This hotel was shown 2 stars on the site of Clear Trip. I have given Rs 9, 590 for one room . But on the reception I get poor behavior. Wherever I was told that I have closed the booking, why is Clear Trip booking? I do not have rooms. Later he gave me a very bad room, where the bathroom and the room walls were filthy. The blanket was stinking. The bucket was so dirty that it could not be taken away. Electricity switches were all broken. I did not get the facility o[censored]p to the mobile charge. There was no chairs to sit. The floor was dirty. I immediately asked the customer care of Clear trip, then I was told that manager will immediately contact with you and will solve the problem. But no one cantancted. The filthy sheets were given and there was no arrangement for tea. Cleartrip deceived me in this way. No solution was taken and my rupees were grabbed. I also not get any responce of complaint after 24 hours.

Subhash Chandra

27/12/2017

[protected]