Cleartrip — Refund cancellation flight ticket

My PNR no MH6FWV, booked on the day 2/20/2021, canceled on 11/03/2021 and same details r shred with cleartrip, till the day we don't received any response from them. many times called to customer no, [protected], no one picking and mild also. still the day we don't know staus of what they want to do.
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