Cleartrip — Refund - cancelled by carrier

Have requested to know status through the mobile app . Everytime they says call you in 2 hours . After 2 days they told they refund after 45 days . They are not allowing to book alternative options at their website as they says they should get the amount back from emirates then only they can do alternative too.

Cleartrip customer care services are pathetic they wont respond to the customer complaints and wont resolve issues intime, they play games with customer emotions, never book with them.I too faced same problems .