Cleartrip — Refund not received yet. It's more than a month now

Before a month on 1st Dec I made a booking to n fro from cleartrip, Indigo flights. Due to some reasons I had to cancel the bookings. Now they haven't refunded money as per their status and refund policy given in the site.

Also they are not picking up calls. While booking they instantly pickup but for complaints they have all lines busy... very furious on their support services. Can't go with other bookings ever if they are going to do such things.
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ClearTrip customer support has been notified about the posted complaint.
Jan 25, 2022
Updated by Richi007
Still my complaint has not been updated nor any reply on it. Cleartrip its horrible experience that they do not give refund after written confirmation on their site also. No one is even bothered to address our complaint
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