Cleartrip — Refund of cancelled airline ticket

Address:

India

Trip ID[protected]

I have cancelled my airline ticket on 10.10.2021 for my travel pune to chennai. I have received mail confirmation from airline Indigo regarding confirmation of my cancellation and refund amount.

Airline has confirmed the credit of the amount from their end to Cleartrip on 15.10.2021 8 am. I have been following with Cleartrip regarding my cancellation status from past 10 day but they don't have any clue regarding my refund status. All they give is false assurance.

If this is not resolved in next 2 days, I'm planning to file a case in Consumer Court on Cleartrip on charges of Frauds and giving mental stress to customers.