Cleartrip — Refund Related

I got a voucher of Cleartrip worth 2000. I can use this for Flight booking as per terms & Conditions. So I used that Voucher for Booking flight, Voucher applied successfully but discount not received. This is Clearly appearing in the system. Actually It is Technical Problem they also know that but they are not giving refund of my money. Cleartrip Voucher Number : [protected]. I Keep on raising issue with concerned Cleartip officers they are simply wasting time but not doing anything. Pls Solve my Issue. Booking Information: My Gmail Id : [protected]@gmail.com Contact Npo ; [protected] Flight Trip ID :[protected] Esclation ID with Cleartrip :[protected]Trip ID) I am very clear mistake is with cleartrip as i applied vouher but didnot used voucher. i lost due to this about 2000. i need my money. Cleartrip people called me on 1st of April saying that accepting their mistake and give my refund. The Conversation was recorded in my mobile and i am attaching screenshot of my call list of 1St april 2021 where cleartrip accepted their mistake and sais we will give refund but till now i didnot get any refund from their end. All false statements are made by cleartrip people. i have all the proofs still they are not accepting their mistake. I need my refund pls do faveour to me. I believe in Indian constitutuion. Pls help me. Earlier Grievence Number is 2472478. I am not able to add recording here bec this website is not allowing me. If i am able add it then definitely i would add it and Send it to u officers. Pls do needful to me