Cleartrip — refusing air ticket refund through air lines go air released due to flight cancelled

Address:

New Delhi, Delhi, 110043

BOOKED REFUNDABLE AIR TICKET HAVING PNR NO. D2388V FROM DELHI TO AHMADABAD THROUGH CLEAR TRIP VIDE TRIP ID[protected] ON 25.12.2017 IN GO AIR AIRLINES FOR MY AGED MOTHER. DUE TO SOME HEALTH PROBLEM SHE HAS BEEN ADVISED TO COMPLETE REST FOR ONE MONTH . I CANCELLED THE TICKET ON[protected] .

I RECEIVED THE MAIL FROM CLEAR TRIP MENTIONING THAT FULL COST OF AIR TICKET AMOUNTING RS. 2, 588.00 WAS FORFEITED AND GARBED BY THE AIR LINES WHICH IS VERY SURPRISE AND UNJUSTIFIED AND CHEATING TO CUSTOMERS AND UNDER WHICH LAW THEY ARE GARBING THE FULL COST OF TICKET.

PLEASE LOOK INTO THE MATTER AND ARRANGE TO SOLVE THE MATTER BY REFUNDING THE ABOVE AMOUNT . I AM ATTACHING THE COPY AIR TICKET AND REFUND ADVICE FOR YOUR ACTION AND REFERENCE.

HOPE, AN APPROPRIATE ACTION MAY BE INITIATED AGAINST THE GO AIR FOR CHEATING AND FRAUD WITH THE CUSTOMERS.

ATTACHMENTS

Go Airlines (India) Ltd.
Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India
Corporate Office: C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai 400 025, India
Telephone : 6741 0000
Visit www.GoAir.in or Call[protected] / 022 - 6273 – 2111 CIN: U63013DL2004PLC217305

Send an SMS to 57333 to receive an update on flight status & to view current promotions in the following format
G8 [flight Number] - To receive an update on flight status
G8 [PROMO] - To view current promotions

GoAir Passenger(s) / Seat No. (Pre book your seat on www.GoAir.in)
1. MS GOWRI SHORI


Flight Details
Date Flight From / Terminal To / Terminal Stops Departs Arrives Class

Check-in counters close strictly 45 minutes prior to departure.
Booking Reference Status Date of Booking Payment Status Promo Code
D2388V Cancelled 25 Dec 2017 Paid

Passenger Information Fare Description

Name & Address : MS GOWRI SHORI
UNIT NO 001, GROUND FLOOR, DTC BLDG, SITARAM MILLS COMPD, N.M.JOSHI MARG, LOWER PAREL
MUMBAI, MAH 400013
IN
Mobile : [protected]
Email : [protected]@yahoo.com

Payment Information
Payment Type : Agency Payment
Amount : INR 2, 059.00
Payment Date : 25 Dec 2017
Payment Status : Confirmed
Payment Type : Agency Payment
Amount : INR -2, 059.00
Payment Date : 19 Jan 2018
Payment Status : Confirmed